"MyDreamHse" Charity Project

1.      To every charity, each donation ranges from 100 to 999,999 points.

2.      The total value of points donation will not exceed the total value of points accumulated in the account when the member applies.

3.      Points donation is only for members to participate, and nominees cannot participate.

4.      Points cannot be donated to other individual members.

5.      The donated points do not contain cash value and are not combined for tax deduction.

6.      MyDreamHse Information Limited will not sue for any handling fees against members who donate points to charities. The member’s bequested points will generate up to seven sums of money from within his account at the latest. After that, the member's donation will be printed on the member's account statement in the form of redemption rewards.

7.      Once the points are revoked, the entire surviving process is deemed to have been completed, and the miles donated by the member will not be refunded.

Customer Service Hotline

General enquiries:

Phone: 6612 8454

Email: [email protected]

Office hours: Monday to Friday 10:00 am to 5:00 pm (Closed on Saturdays, Sundays and public holidays)

Accessibility statement

We are committed to providing a barrier-free network environment. If you encounter any difficulties in using this website or want to make comments, please feel free to contact us through the following channels.

Phone: 6612 8454

Email: [email protected]

Office hours: Monday to Friday 10:00 am to 5:00 pm (Closed on Saturdays, Sundays and public holidays)

If you have any other comments or suggestions, it will help us to further improve our services. Welcome to fill out the comment form and report to us.

1.      A confirmation email and an e-voucher email will be sent to your email after the redemption has been completed.

2.      If you still have not received the confirmation email after redeeming the reward, please log in to your "mydreamhse" account at www.mydreamhse.com to check.

1.      No refund or exchange policy is applicable.

2.      Redemptions are not tax deductable.

3.      Mydreamhse will not use this charitable contribution to apply for tax exemption.

4.      A donation receipt will not be issued for the redeemed item.

5.      World Vision Hong Kong reserves the right to change or cancel the package without prior notice.

6.      Members must provide a valid email address to receive a confirmation email for this package.

7.      In case of any dispute, the decision of MyDreamHse Information Limited and Oxfam Hong Kong is final.

8.      Other MyDreamHse Information Limited terms and conditions apply.